Ordering Information

Photo of Norway Spruce
Located in Upstate, New York. Service to the Eastern United States.
* All prices include tax
* Delivery available

To initiate an order, please call (585) 648-8864 or use our contact form. We do not have a commercial storefront. Pickups are by appointment only. Delivery is available.

We are located in Hemlock, NY, a small town in the Finger Lakes Region of New York State. We are about 30 miles south of Rochester.


Refunds & Returns

All sales are final. There are no refunds or returns. The majority of our stock is not sold until the trees are at least three years old. At this age their survival rate is sky high (90%+) permitting they are planted in a suitable location.

Norway, white, and blue Spruce trees are highly adaptive to a variety of soils. If planted properly in a location that receives adequate sunshine and has well-drained soil then their survival should not be a problem.

We are not responsible for growing problems or tree death due to reasons beyond our control such as, but not limited to, insects, pests, deer browsing, drought, flooding, soils too wet, soils too dry, improper planting methods, pollution, hazardous waste sites, etc...

We are confident that the survival rate of our trees is sky high permitting you follow proper planting guidelines and select a suitable location.


Payments

We accept cash and checks in person. If you wish to pay with a credit card then we will send you a PayPal invoice.


Delivery

We love to travel! NorWhite will deliver your spruce trees to you for large orders. Delivery is at our discretion and will depend on the size of your order and the quantity of spruce trees you purchase. Full payment will be required prior to us delivering your trees.

We will deliver out of state, up to 500 miles, so do not assume you are too far away. Delivery cost is Federal Mileage (one way). The current Standard Mileage Rate is $0.58 per mile.
Travel Miles Delivery Cost
50 $29
100 $58
200 $116
300 $174
400 $232
500 $290